S2S

Refund Policy

Draft policy — pending professional legal review. Questions in the meantime: info@s2ssportsaustralia.com.au.

Refund requests are submitted by email to info@s2ssportsaustralia.com.au (or via the contact form on our website) and reviewed individually, typically within two business days.

As a guide: cancellations more than 7 days before a program's first session receive a full refund; within 7 days, a credit or transfer is offered; after a program has started, refunds are considered case by case (for example, for injury with reasonable evidence).

If S2S cancels a program, you'll be offered a full refund or transfer — your choice. Approved refunds are returned to the original payment method via Stripe.